In everyday life, we all experience ups and downs — and the same applies at work. During working hours, tasks often take priority, but behind the scenes, everyone is managing their own life. One day, an employee may give 100%, and the next, only 50%. That’s perfectly normal.
What truly matters is building a culture where people don’t feel guilty for not always being at their peak, and fostering an environment where they can communicate openly and feel supported.
1. Flexibility Over Rigidity
Not every role allows full flexibility, but when it’s possible, giving employees the autonomy to adjust their schedules around their natural energy cycles can make a real difference.
Some people are most productive early in the morning, others later in the day. Some prefer deep-focus sprints; others perform best with frequent breaks.
The goal shouldn’t be counting hours but ensuring that work is delivered with quality and consistency. Remote and hybrid options can also be powerful — they give employees space to manage days when they’re tired, unwell, or simply not at their best. Offering alternatives shows trust, empathy, and respect.
2. Check-Ins Beyond Tasks
Whether it’s an in-house employee or an outsourced team member, regular check-ins are essential. But they shouldn’t only be about tasks and performance metrics.
Asking simple questions like “How are you doing?” can go a long way. When meetings focus only on delivery, people can start to feel disconnected.
Not everyone feels comfortable opening up in group settings, so providing anonymous surveys or digital feedback tools can help capture honest insights and help HR understand the team’s true pulse.

Working at BGTS is a great opportunity to grow professionally while solving meaningful technical challenges. The company encourages ownership, experimentation, and continuous learning – which makes it an exciting place to be as an engineer. I also really appreciate the flexibility and remote-friendly culture, which helps maintain a great work-life balance.
Maksim
Lead Backend Engineer
Working with BGTS is a great experience, as they have a huge pool with trusted clients with interesting projects. So, there is a role for everyone. Furthermore, the company provides great service and is a trustworthy business partner, ready to listen and adapt accordingly
Petar
Scrum Master
Working at BGTS isn’t just a job for me – it’s a place where I feel comfortable and safe. From day one, the warm welcome, solution-oriented HR processes, and friendly team made it easy for me to settle in. I’m really happy to be in an environment where I can openly share my ideas and feel supported. I truly believe that joining BGTS was one of the best decisions I’ve made in my career."
Sinan
Senior Developer
Even though this was my first remote role, things just clicked right from the start. The experience has been really positive, professional, well-organised, and focused on growth. After 20 years in the IT field, that kind of consistency stands out. If I had to sum it up, I’d say BGTS is dependable. If you're thinking of teaming up with them, I'd say go for it. They know how to find the right fit and help you get started strong.
Manoj
Node.js Developer
Being part of a helpful, supportive team makes all the difference. Everyone’s ready to lend a hand, and that makes me feel welcome. I’ve learnt so much by facing new challenges every day; it keeps me sharp and helps me improve my skills. The leadership and the team always make you feel your work truly matters. To anyone thinking about joining: go for it! It’s an international team where your effort is recognised and you can really grow.
Ali
Global Talent Partner3. The Power of Being Seen
Everyone wants to feel seen and appreciated. Imagine spending weeks on a project without hearing any feedback — frustration quickly follows. Employees give more when they understand how their work matters.
Recognising achievements, reviewing the impact of contributions, and acknowledging challenges helps employees recharge. Even on low-energy days, appreciation reminds them that their efforts are valued — and that builds loyalty.
4. Creating a Culture That Feels Like Home
Every company has its own culture, but thriving workplaces share a few essentials: they’re welcoming, inclusive, and safe. People feel comfortable being themselves, and genuine connections are encouraged.
Sometimes that means after-work activities, shared lunches, or simple conversations beyond project updates. A workplace shouldn’t feel transactional — it should feel like a community where people belong.
5. Sparking Growth and Creativity
Repetition can drain motivation, but variety and growth reignite it. Offering training, workshops, or creative side projects not only supports development but also strengthens engagement and trust. When employees feel they’re evolving, they bring more energy to everything they do.
Final Thought
Employees aren’t machines — and they don’t need to be at 100% every single day. But when companies build cultures of trust, flexibility, recognition, and belonging, everyone’s average performance rises naturally.
At BGTS, we believe in empowering people to grow, thrive, and do their best work — at their own rhythm.
Explore our career opportunities and see what it’s like to be part of a team that values balance, connection, and real impact.