CASE STUDY

Enhancing Quality Assurance
with Production Error Tracking

Custom Software Development
Automotive

Project Highlights

Scope

  • Developed a production error tracking application to record and manage production errors at bus plants.
  • Enabled quality assurance and management teams to generate detailed error-based reports.
  • Improved data accessibility and streamlined reporting processes.

Challenges Overcome

Addressed inefficiencies in recording and managing production errors.

Delivered a centralised system for generating accurate reports.

Ensured usability for quality assurance and management teams.

Business Impact

The production error tracking application significantly improved operational efficiency and data management.

Error Recording Speed

Reporting Accuracy

Interdepartmental Communication Efficiency

Error Resolution Time

These advancements enabled the client to enhance production quality, optimise workflows, and improve collaboration across departments.

The Client

A global leader in the automotive industry, the client is recognised for their innovative manufacturing practices and cutting-edge engineering.

  • 130+ years of automotive expertise and manufacturing excellence.
  • Produces over 2 million vehicles annually for global markets.
  • Employs a workforce of more than 150,000 people worldwide.
Mechanic holding a digital tablet with car diagnostic software in front of a vehicle engine.

The Problem

The client’s bus plants lacked an efficient system for:

  • Recording production errors in real-time.
  • Generating detailed reports for quality assurance and management purposes.
  • Streamlining communication between departments based on error data.

The Solution

To address these issues, BGTS developed a production error tracking application:

Error Recording

Designed a .NET application to log production errors accurately and systematically.

Detailed Reporting

Implemented tools to allow quality assurance and management teams to generate insightful and detailed reports.

Data Centralisation

Ensured all error data was accessible from a unified platform, improving communication and decision-making.

Team & Technology

Tech Stack Utilised

Frontend

  • .NET Framework

Backend

  • Microsoft SQL Server

Team Composition

2 backend developers

1 frontend developer

1 project manager

The Outcome

The production error tracking application transformed the client’s quality assurance processes, enabling real-time error management, streamlined reporting, and improved production efficiency.