Scaling IT Support Services for Operational Excellence and Innovation
CASE STUDY Scaling IT Support Services for Operational Excellence and Innovation End User Support Retail Project Highlights Scope Expanded the support team and promoted trained sta
Transforming Data Centre Ops with ServiceNow
CASE STUDY Transforming Data Centre Ops with ServiceNow Cloud & Data Centre Operations IT / Technology Project Highlights Scope Delivered end-to-end data centre support service
ITIL4-Compliant Service Management with 4me ITSM
CASE STUDY ITIL4-Compliant Service Management with 4me ITSM Endpoint Management BFSI Project Highlights Scope Established an ITIL4-compliant application to manage all services and
Smooth Data Centre Relocation with Expert Project Consultancy
CASE STUDY Smooth Data Centre Relocation with Expert Project Consultancy Cloud & Data Centre Operations BFSI Project Highlights Scope Planned the relocation of the bank’s dat
Scalable Device Management for 15,000 Devices Across Multiple Platforms
CASE STUDY Scalable Device Management for 15,000 Devices Across Multiple Platforms NOC Monitoring BFSI Project Highlights Scope Managed 15,000 devices across mobile, MacOS, and Win
Operating System & Middleware Management for Enhanced Service Reliability
CASE STUDY Operating System & Middleware Management for Enhanced Service Reliability Endpoint Management BFSI Project Highlights Scope Provided a dedicated team of 8 specialist
Windows Server 2016 to 2019 Migration for Improved Security and Efficiency
CASE STUDY Successful Migration to Windows Server 2019 Cloud & Data Centre Operations BFSI Project Highlights Scope Migrated critical banking applications from Windows Server 2
Successful Migration to Windows Server 2019
CASE STUDY Successful Migration to Windows Server 2019 Cloud & Data Centre Operations BFSI Project Highlights Scope Migrated all applications from Windows Server 2012 to Window
ServiceNow Solutions for Enhanced VIP Support
CASE STUDY ServiceNow Solutions for Enhanced VIP Support End User Support Automotive Project Highlights Scope Provided end-to-end VIP support services, both onsite and remote, for
ServiceNow Solutions for Optimised Software Development Lifecycle
CASE STUDY ServiceNow Solutions for Optimised Software Development Lifecycle Quality Engineering & Assurance Retail Project Highlights Scope Developed structured processes for