CASE STUDY

Successful Migration to Windows Server 2019

Cloud & Data Centre Operations
BFSI

Project Highlights

Scope

  • Migrated all applications from Windows Server 2012 to Windows Server 2019.
  • Completed the migration of 565 servers within 10 months.
  • Provided ongoing support through a 2-year managed service contract.

Challenges Overcome

Ensured zero downtime during the migration process.

Validated all applications for compatibility and operational efficiency on the upgraded servers.

Managed the complexity of migrating a large-scale server environment within a strict timeline.

Business Impact

The Windows Server migration delivered measurable improvements.

Server Modernisation

Project Efficiency

Resource Optimisation

Operational Stability

These advancements enabled the organisation to modernise its IT infrastructure, optimise resource utilisation, and ensure seamless operational continuity.

The Client

The client is a prominent financial institution and a key player in the global banking sector. Renowned for its innovative approach to digital banking and customer-centric services, the client offers a wide range of financial products, including retail, corporate, and investment banking.

  • Operates an extensive network of branches and digital platforms, serving millions of customers worldwide.
  • Recognised as a leader in adopting cutting-edge technologies to enhance operational efficiency and customer experience.
  • Committed to sustainability and innovation, driving positive change in the financial industry.
BFSI-Client

The Problem

The client faced challenges in modernising their IT infrastructure.

  • Outdated servers running on Windows Server 2012 needed migration to Windows Server 2019.
  • Applications had to be validated and operational on the upgraded servers without disruption.
  • A scalable, long-term support solution was required to ensure continued efficiency.

The Solution

A comprehensive migration solution was implemented to address the client’s challenges.

Server Migration

Successfully upgraded 565 servers from Windows Server 2012 to Windows Server 2019 within 10 months.

Application Validation

Ensured all applications were compatible and operational on the new servers.

Managed Service Contract

Established a 2-year support agreement for ongoing performance optimisation and issue resolution.

Team & Technology

Tech Stack Utilised

Operating Systems

  • Windows Server 2019

Migration Tools

  • Customised migration scripts and validation frameworks

Monitoring Tools

  • System Center Operations Manager (SCOM)

Team Composition

1 project manager

2 System Engineers specialising in Windows Server environments

The Outcome

The migration project achieved significant operational improvements for the client.

Infrastructure Modernisation

Enabled the transition from an outdated server environment to Windows Server 2019.

Zero Downtime

Ensured uninterrupted operations during and after migration.

Future-Ready IT

Established a robust and scalable IT environment supported by a managed service agreement.

This initiative equipped the organisation with a modern, efficient, and reliable server infrastructure to support its financial operations.