Transforming Media IT with 24/7 Support and ServiceNow Optimisations
CASE STUDY Transforming Media IT with 24/7 Support and ServiceNow Optimisations End User Support Media & Entertainment Project Highlights Scope Provided 24/7 end-user support a
Driving Operational Excellence with ServiceNow
CASE STUDY Driving Operational Excellence with ServiceNow End User Support IT / Technology Project Highlights Scope Enhanced organisational memory by launching a knowledge base man
Enhancing Desktop Support Services with ServiceNow
CASE STUDY Enhancing Desktop Support Services with ServiceNow End User Support Manufacturing Project Highlights Scope Implemented comprehensive desktop support services for end-use
Scaling IT Support Services for Operational Excellence and Innovation
CASE STUDY Scaling IT Support Services for Operational Excellence and Innovation End User Support Retail Project Highlights Scope Expanded the support team and promoted trained sta
ServiceNow Solutions for Enhanced VIP Support
CASE STUDY ServiceNow Solutions for Enhanced VIP Support End User Support Automotive Project Highlights Scope Provided end-to-end VIP support services, both onsite and remote, for
ServiceNow Solutions for Unified Support Organisation
CASE STUDY ServiceNow Solutions for Unified Support Organisation End User Support E-Commerce Project Highlights Scope Unified support structures between a multinational e-commerce