ServiceNow
Based Services
Transform your business processes and IT services with BGTS’ comprehensive ServiceNow solutions. Our expertise spans across a range of essential ServiceNow services designed to optimise and enhance your organisation’s efficiency.
Business Unit Process Analysis & Design
Business Unit Process Analysis & Design
We create detailed demand trees, establish robust case handling processes, and develop comprehensive process documents for both IT and non-IT departments, including HR and legal.
ServiceNow Implementation
ServiceNow Implementation
Our experts will seamlessly implement your business processes within ServiceNow, develop a tailored service catalogue, and evaluate and map your existing processes for optimal performance.
ServiceNow Maintenance
ServiceNow Maintenance
Ensure smooth operation with our routine tasks and administration services, including request management, feature management, backup and restore management, and version upgrades.
ServiceNow Visual Design
ServiceNow Visual Design
Enhance the user experience with our specialised ServiceNow UX and visual design services, ensuring an intuitive and visually appealing interface.
Automation & Integration
Automation & Integration
Our automation and optimization analysis allows you to achieve greater efficiency. We provide automation using native ServiceNow capabilities or external languages, and we integrate ServiceNow with third-party systems.
Custom Applications
Custom Applications
With our custom application development services, you can fully utilise ServiceNow's potential. Our team uses Glide Stack, JavaScript, and Jelly Scripts to create tailored add-ons and applications that meet your unique organisational needs.
ServiceNow and
Process Consulting Experience
- 13 years of ITSM and ESM experience
- Vertical expertise in ITIL
- Consulting and implementation partner of ServiceNow
- 104 ServiceNow and process subject matter experts
- Expertise in ServiceNow ITSM, ITOM, EAM, SPM, CSM, Integration Hub, and Custom App Development
ServiceNow
Modules Experience
ServiceNow Consultancy Team
ServiceNow Consultants
Project Managers
Solution Architects
ITIL Process Experts
Test Engineers
ServiceNow Trainers
Achieve Operational
Excellence with ServiceNow
Optimise your business operations and IT services with BGTS’s comprehensive ServiceNow solutions. From implementation and process consulting to custom applications and automation, our certified experts ensure seamless integration and maximum efficiency.