CASE STUDY

Dynamic Workflow Solution
for Production Error Management

Custom Software Development
Automotive

Project Highlights

Scope

  • Migration of manual error reporting processes to an automated web application.
  • Development of a dynamic workflow process for error tracking and task assignments.
  • Enhancing operational efficiency and communication in error management.

Challenges Overcome

Replacing slow and inefficient manual systems for reporting and managing errors.

Ensuring seamless adoption of the new solution across production teams.

Implementing a user-friendly interface for non-technical users to manage workflows effectively.

Business Impact

The project resulted in significant operational improvements, streamlining error management processes and enhancing team collaboration.

Error Tracking Efficiency

Task Assignment Speed

Production Error Resolution Time

Communication Efficiency

These advancements enabled the client to improve operational workflows, enhance communication between teams, and resolve production issues more effectively.

The Client

The client is a global leader in the automotive industry, renowned for their innovative production processes and world-class engineering.

  • 130+ years of automotive expertise and manufacturing excellence.
  • Produces over 2 million vehicles annually for global markets.
  • Employs a workforce of more than 150,000 people worldwide.
Automotive-Client

The Problem

Manual Error Notifications

Employees were informed of production errors via telephone calls or emails, which was inefficient and prone to delays.

Lack of Tracking Tools

There was no centralised system to track production errors, making it challenging to monitor progress and assign responsibilities.

Reporting Challenges

Generating accurate reports on production errors was time-consuming, limiting data-driven decision-making capabilities.

The Solution

Web Application Development

Designed and developed a web application to streamline error tracking, task assignment, and reporting processes.

Dynamic Workflow Integration

Implemented a flexible workflow system to monitor task progress in real-time, ensuring accountability and better error resolution.

Enhanced Communication

Provided a platform for efficient communication between teams, reducing delays in reporting and addressing production issues.

Team & Technology

Tech Stack Utilised

Frontend

  • AngularJS
  • HTML
  • JavaScript

Backend

  • ASP.NET Web API

Team Composition

2 backend developers

1 frontend developer

1 project manager

The Outcome

Optimised Error Tracking

The automated system replaced manual notifications, significantly reducing delays and improving accuracy.

Improved Task Management

Real-time workflow updates provided visibility into task assignments, ensuring accountability and faster error resolution.

Streamlined Reporting

Automated reporting tools enabled quicker and more accurate generation of production error reports.

Increased Operational Efficiency

Production teams experienced a smoother workflow, reducing time spent on managing errors and improving overall productivity.

Enhanced Communication

The system facilitated better communication between teams, enabling timely updates and collaborative problem-solving.