Application Support and Monitoring
for Reliability

Project Highlights

Addressed the need for rapid issue detection and resolution to maintain uninterrupted operations.

Ensured high reliability for applications critical to global financial markets.

Established robust monitoring and support mechanisms to enhance system performance.

Business Impact

The project delivered significant improvements to the client’s operations.

System Availability

Issue Resolution Speed

Downtime Reduction

Operational Efficiency

These advancements enabled the client to maintain uninterrupted operations, enhance application reliability, and improve overall efficiency.

The Client

The client is a global leader in financial markets infrastructure, providing critical services and data solutions to institutions worldwide.

A bustling stock exchange floor, the hub of financial activity and trading, filled with illuminated screens and dynamic movement.

The client needed a solution to:

BGTS delivered a tailored solution to meet the client’s needs.

Application Support

Established 24/7 support mechanisms to ensure uninterrupted application operations.

Real-Time Monitoring

Implemented advanced monitoring tools to proactively detect and address system issues.

Reliability Enhancement

Focused on minimising downtime and maintaining high system reliability.

Team & Technology

Monitoring Tools

Incident Management

The Outcome

The application support and monitoring solution delivered transformative results.

High Availability

Maintained 99.9% uptime for critical applications.

Proactive Issue Management

Achieved faster issue resolution through real-time monitoring.

Reduced Downtime

Minimized disruptions, ensuring seamless operations for global financial markets.

Enhanced Operational Efficiency

Improved workflows and reduced the burden of manual issue detection.

This solution empowered the client to achieve operational excellence, maintain system reliability, and provide uninterrupted services to stakeholders worldwide.