Unified Endpoint
Management
BGTS offers robust endpoint device and application management services, ensuring seamless IT operations across diverse environments. With expertise in automation, advanced analytics, and a wide range of supported technologies, we empower businesses to optimise endpoint performance, reduce risks, and drive productivity.
Why Choose BGTS?
Proven Reliability
1,800+ employees and over 25 years of experience ensure corporate and financial stability.
Vendor Diversity
Expertise in solutions from over 50 technology vendors.
Risk Management
Specialised teams proficient in mitigating risks, particularly in HR-related challenges.
End-to-End IT Service Portfolio
Comprehensive services covering all layers of IT operations.
ISO-Certified Structure
Standardised and secure services aligned with international standards.
Customised ITSM Tool Integration
Flexible integration models tailored to client needs, enabling efficient reporting and process improvements.
Service Offerings
Endpoint Device and Application Management
We provide end-to-end device and OS management services to ensure seamless configuration, compliance, and performance:
Setup & Configuration
- Corporate Image Management
- Zero Touch Installation
- Remote Client Management
- MDM Configuration
- Baseline & GPO Management
- BIOS and Power Management
- Agent Management
- Compliance with AD and Inventory Standards
- ITSM Integration
- Remote Support
Applications
- Self-Service Application Catalogue
- Application and Script Deployment
- Application Inventory Management
- Management of Allowed and Restricted Applications
- Risky Application Reporting
Client Management Automation
- Application Deployment Automation
- Operating System Deployment Automation
- Compliance and Desired Configuration Management
- Asset Management
Patching
- Patch Analysis and Deployment
- Service-Based Patch Management and Automation
- 3rd Party Patch Management
- Analytical Dashboards
Device Health, Security, and Compliance Management
Ensure the health, security, and compliance of all endpoint devices with advanced tools and monitoring systems:
Security
- BitLocker Management
- Local Account Password Automation
- Group Management
- Compliance Management
- External Device Restriction
- Browser Management
- Zero-Day and Exploit Analysis
Monitoring & Dashboards
- Hardware Health Monitoring
- Application and Agent Service Monitoring
- Hardware Inventory Tracking
- License Tracking
- End-of-Life (EOL) Reporting
- Compliance Dashboards
- DEX Application Integration and Management
Advanced Security
- Antivirus
- XDR (Extended Detection and Response)
- DLP (Data Loss Prevention)
- Ransomware Prevention
- System and Security Hardening
Service Models
The BGTS Advantage
Expert Resource Pool and Retention
- Leverage a highly skilled and consistently available workforce, supported by advanced career management to retain top talent and ensure continuity.
- Benefit from a resource pool enriched by gamification and feedback systems, driving productivity and employee motivation.
Automation-Driven Efficiency
- Minimise manual interventions through advanced automation feedback loops, enhancing process efficiency and operational reliability.
- Streamline endpoint and application management with real-time ticket metadata optimisation and automated compliance checks.
Comprehensive Knowledge Management
- Gain access to a robust corporate knowledge base, enabling faster resolutions and informed decision-making across all services.
- Improve problem-solving and service quality through problem management feedback integrated into operational processes.
Enhanced Analytics and Reporting
- Stay informed with advanced analytics, KPI monitoring, and dynamic dashboards that provide actionable insights into endpoint health and performance.
- Use detailed reporting capabilities, including compliance dashboards and risk analysis, to maintain transparency and enhance decision-making.
Partner with BGTS for proactive endpoint management
Let us help you to boost productivity, reduce risks, and ensure compliance.