CASE STUDY

Dynamic Workflow Process Migration

Custom Software Development
Automotive

Project Highlights

Scope

  • Migrating the workflow management system to a web environment.
  • Enabling dynamic, flexible workflow management.
  • Ensuring independent operations for each project.

Challenges Overcome

Migration from legacy systems to a modern web platform.

Ensuring seamless integration of real-time adjustments.

Providing a flexible, scalable solution while maintaining ease of use.

Business Impact

The project resulted in significant operational improvements for the German bus manufacturer, increasing flexibility, scalability, and efficiency across their workflow management processes while reducing manual intervention and system disruptions.

Operational Efficiency

User Adoption

Workflow Disruptions

Scalability

Flexibility

The Client

The client is a global leader in the bus manufacturing industry, known for its innovative and high-quality public transportation solutions. They focus on delivering safe, sustainable, and reliable vehicles for customers worldwide.

  • Designs and manufactures a wide range of buses for urban, intercity, and luxury travel.
  • Operates a global network supporting customers across various regions.
  • Committed to innovation and sustainability in public transportation systems.
Mechanic holding a digital tablet with car diagnostic software in front of a vehicle engine.

The Problem

Outdated System

The subsidiary was using a legacy workflow process management system that lacked flexibility and scalability, limiting their ability to manage projects efficiently in a modern digital environment.

Limited Flexibility

The existing system did not allow for real-time adjustments to workflows, causing delays when updates or changes were needed during the course of a project.

Manual Processes

Managing business processes required significant manual intervention, which increased the time and effort needed to complete projects and reduced overall operational efficiency.

Lack of Independent Project Management

Projects were heavily interdependent, meaning any changes in one project could disrupt others, complicating workflow management and slowing down progress.

The Solution

Web Application Development

A web-based solution was developed using ASP.NET MVC, with Castle Windsor for dependency injection and EF 6 Code First for database management.

Real-time Workflow Management

The system incorporated SignalR Web Socket to enable real-time updates and interactions, ensuring that users could adjust projects and workflows dynamically.

Database and Infrastructure

The backend was built using Microsoft SQL Server for reliable data storage, while Windows Service was used for background processing, ensuring seamless operation.

Independent Project Operation

Using the Unit of Work pattern, each project could be managed independently, allowing for workflow changes without impacting other projects or processes.

Team & Technology

Tech Stack Utilised

Backend

  • ASP.NET MVC
  • Castle Windsor
  • EF 6 Code First
  • Unit of Work

Frontend

  • SignalR
  • Web Socket

Database

  • Microsoft SQL Server

Infrastructure

  • Windows Service

Team Composition

3 backend developers

1 frontend developer

1 DevOps engineer

The Outcome

Enhanced Flexibility

The web-based platform allowed employees to manage workflows dynamically, giving teams the ability to adjust processes in real time without manual interventions.

Improved Process Management

The solution enabled end-to-end management of business processes, ensuring that workflows could be updated and tracked more efficiently.

Scalable Solution

By migrating to a web environment, the system became more scalable, allowing for future growth and easier integration with other digital tools.

Independent Project Operations

Each project could be managed independently, reducing the risk of disruptions when making workflow changes.

Streamlined Adjustments

Business teams gained the ability to adjust workflow steps dynamically, improving operational agility.

Ease of Use

The new system provided a user-friendly interface that enhanced the efficiency and usability of workflow management for non-technical staff.