CASE STUDY

Enhancing Dealer Efficiency
with the TCO Portal

Custom Software Development
Automotive

Project Highlights

Scope

  • Developed an intranet portal to showcase and compare the technical and price advantages of trucks and buses.
  • Integrated tools for creating graphics and charts to enhance customer presentations.
  • Included administrator panels for managing technical and price data and parameter screens for exchange rate calculations.

Challenges Overcome

Addressed the need for a centralised tool to present comparative vehicle data effectively.

Simplified complex cost calculations involving multiple exchange rates.

Improved the user experience with a visually engaging and intuitive platform.

Business Impact

The TCO Portal delivered significant improvements to dealership operations.

Presentation Efficiency

Data Management Accuracy

Time Savings in Cost Calculations

Dealer Productivity

These advancements enhanced customer presentations, streamlined data management, and improved the overall efficiency of dealership operations.

The Client

A global leader in the automotive industry, the client is recognised for their innovative manufacturing practices and cutting-edge engineering.

  • 130+ years of automotive expertise and manufacturing excellence.
  • Produces over 2 million vehicles annually for global markets.
  • Employs a workforce of more than 150,000 people worldwide.
Mechanic holding a digital tablet with car diagnostic software in front of a vehicle engine.

The Problem

The client’s dealers required a tool to:

  • Present and compare the technical and price advantages of vehicles to customers effectively.
  • Manage and update vehicle specifications and pricing information efficiently.
  • Incorporate exchange rate adjustments seamlessly into cost calculations.

The Solution

BGTS developed the TCO Portal to address these requirements:

Interactive Presentation Tool

Enabled employees to present technical and price advantages using dynamic graphics and charts.

Data Management Panels

Provided administrator panels for managing vehicle specifications, prices, and exchange rate parameters.

Enhanced User Experience

Delivered a user-friendly portal with robust features for increased productivity and improved customer presentations.

Team & Technology

Tech Stack Utilised

Frontend

  • MVC
  • HTML
  • JavaScript

Backend

  • Entity Framework
  • Microsoft SQL Server

Team Composition

2 backend developers

1 frontend developer

1 project manager

The Outcome

The TCO Portal revolutionised dealership operations by providing a comprehensive tool for presenting and comparing vehicle data.

Improved Customer Presentations

Dynamic charts and graphics enhanced the visual appeal and clarity of comparative data.

Efficient Data Management

Administrator panels simplified the input and update of technical and price information.

Streamlined Cost Calculations

Parameter screens for exchange rates ensured accurate and efficient cost analysis.

Increased Dealer Productivity

The intuitive and visually engaging platform empowered dealers to deliver more effective presentations, resulting in higher customer satisfaction.

This innovative solution transformed how dealers showcased vehicle advantages, aligning with the client’s commitment to excellence and innovation in customer engagement.